I got tired of having to shred half my mail over the years, so as merchants began to offer options to receive statements electronically instead, I’ve generally jumped at the chance.
One merchant that I opted for all e-mail with was for my Citibank credit card. All went fine for a while, but then, insidiously, sometime in the last couple of years they began mailing me a letter every month to inform me that they had e-mailed my card statement notice.
It reminds me a bit of bosses who call you to ask if you’ve gotten the e-mail they just sent.
Oh, and the best part of this reminder notice is that, in order to ensure there is absolutely no confusion about which card they’re referring to, they also print my account number on each one. Which… yup… necessitates use of the shredder.
Thud suggested there was probably a second option on their website to opt-out of the reminder notice. There isn’t. But they do cheerfully remind me that I have already enrolled in their “All-Electronic Program”!
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The wonders of the digital age. Just so you know, company policy is to print out three copies of every e-mail – one for your personal files, one for HR’s files, and one for your boss’ blackma—err… backup file. Yeah, that’s the ticket…
I had this issue come up recently. I recently registered with Verizon Wireless to use their online services to see my account info. They sent me an email with a computer-generated password and had me change it to my own.
A week or two later I got two letters in the mail from Verizon. The first thanked me for signing up for an online account, and reminded me about my original password. The second informed me that I had changed my password.
Do they really think I got an online account in order to get MORE snail-mail?